Reference

Terms Conditions That Govern Your csc24 Account

These terms set out the rules for opening and using a csc24 account, including how deposits via bKash, Nagad, and Rocket are handled and what applies to your wallet activity. Access and eligibility depend on your local law and the regions where csc24 operates.

Account EligibilityWallet & Payment RulesDeposit & Withdrawal TermsAccount Suspension PolicyJurisdiction Conditions
csc24 Terms Conditions That Govern Your csc24 Account
HOW WE OPERATE

How csc24 Handles Your Account and Data

We keep your account data and transaction records in line with the commitments in these terms. Here is what that means in practice for your wallet, your login, and your right to request changes.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account and review recent activity.

Data Retention

We retain account and transaction records for as long as required by applicable regulations. You may request a summary of your account data by contacting support in writing.

Requesting Changes

To update registered details — including your linked bKash or Nagad number — submit a request through live chat or email with identity verification. Changes take effect after review.

Terms Updates

When these terms change, we post the updated version on this page with a revised date. Significant changes that affect wallet or withdrawal rules are also flagged in your account notification area.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction, our support team can help. Queries about wallet verification, account restrictions, or eligibility are handled through the channels below.

Team online

Live Chat

Open the chat widget from any page on csc24. Our team handles terms and account queries directly in the chat window.

Email Support

Send a detailed message to our support address for written records of your query. We respond to terms-related emails within one business day.

Help Centre

The csc24 help centre has written answers to common terms questions, including wallet rules and account eligibility conditions.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and eligibility. If yours is not here, live chat is the quickest path to an answer.

Account eligibility depends on your local law and the regions where csc24 is authorised to operate. It is your responsibility to confirm that access is lawful in your location before registering.

No. These terms allow one account per person. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and wallet balances being reviewed.

If your account is suspended for a terms breach, your wallet balance is held pending investigation. We will contact you through your registered details to explain the next steps.

Contact support via live chat or email with your identity verification. We review the request and update your registered payment details once the check is complete.

We update this page with a revised date whenever the terms change. For changes that affect wallet or withdrawal conditions, we also post a notice in your account notification area.

Send a written request to our support email. We will compile your account and transaction records and respond within the timeframe required by applicable regulations in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.